Your booking will be guaranteed by a 75€ deposit / accommodation. Once this payment has been received, we will notify you via e-mail that your booking has been confirmed. In the case of needing to cancel prior to 7 days of your stay, the deposit can be held for a future booking. If you cancel between 7 days and 48 hours prior to arrival, this will mean the loss of that amount only, provided notice has been given and replied to. In the case of long stays or holidays in August, we apply 25% of the whole stay to secure the booking and 45% if the reservation has been cancelled one week before arrival. The cancellation of the booking after 48 hours prior to arrival represents having to pay for the 75% of total stay. Should not warning be given, we will have to apply the total amount (100%) of the stay or this may be recorded as a pending bill in your name.
The check-in is from 15:30h to 19.30h. In case you are planning to arrive later, please, let us know the estimate time.
The check-out is before 12.00h noon. You can ask for the 'late check-out' service (20€) and leave the accommodation at 17.00h maximum. It will be confirmed during your stay and never beforehand.
Yes. We provide the bathrooms and shower rooms with a liquid soap dispenser for your hands and one to use as a general hair and body soap. They are both mild and organic. Please, check in the website the equipment of the type of accommodation that you have rented.
No. Our choice is not to include WiFi here to help achieve a feeling of freedom from technology and to enhance a restful atmosphere centred on people, rather than screens. Check the services that we offer in the section L'AVENC > PRESENT TIME. There are WiFi areas such as the mezzanine (A) and the main hall (PB). You can check the name of the network and its password on these two floors.
Yes. All the guests have free entrance to the swimming-pool during the opened times (from 8.00h - 22.00h) and as far as they respect the regulation indicated in the room and in the section L'AVENC > SERVICES > SWIMMING-POOL.
Please, remember to bring flip-flops, swimsuit and bathing cap. We provide bathrobes for adults and towels for children.
No. People tend to associate that an interior swimming-pool is a spa, but it is not. What we have at l'Avenc is a climatized swimming-pool which is between 27-29ºC. We heat the water in a sustainable way thank to our biomassa water heater, so you can enjoy it, a perfect place to have a swim and relax yourselves.
Yes. You can stay only at the cottages and at the Masia if you bring your pet (2 maximum per cottage and per Masia), as far as the owner is responsible for them all the time. Please, it is important to let us know about the animals when you book with us.
At l'Avenc we have two dogs (Toffee and Kira) and one cat (Parachutes) which are used to people and other animals coming and going.
We don't have restaurant. L'Avenc is an apart-hotel where most of the accommodations have their own kitchennete. We designed it in order to promote the circular local economy which lives in gran part thank to the restoration.
That's why, we only rent rooms without a kitchennet on Friday, Saturday and bak holidays, because it is when all the local restaurants open.
The underground parking is a free service that we offer to our guests, so you can park your vehicle during your stay. Check the pictures in the section L'AVENC > SERVICES > PARKING.
The first thing that you have to do when you arrive at l'Avenc is to come in the garage through one of the two entrances, park your vehicle, and walk towards the Reception. There is no lost.
L'Avenc can be a very interesting and beautiful place for families with children. Nevertheless, it is not a safe place for children to be on their own. There are cliffs and the architecture of the outdoors and indoors of the apart-hotel can be a little bit dangerous if children are not supervised. It is extremely important that children are under supervision at all times.
Above all, people come to l'Avenc to enjoy the tranquillity and peace of the place, to connect with nature and with themselves. We ask you to maintain this atmosphere at all times, specially when in the public areas, corridors and the swimming area.
L'Avenc doesn't work as a 'casa rural'. We are an apart-hotel where we rent different type of accommodation: rooms, studios, apartments, cottages, and the main House. There are common areas such as the swimming-pool and the underground parking.
The historic manor house is rented now for families of 8 to 10 people. When not rented out, we can organise a guided tour for up to 15 people when this has been previously booked. The visit takes just under 2 hours and costs 50€/hour in total.
L'Avenc rents accommodation of different capacity: 2 people, 4 people, 6 people, 7-10 people. Each family unit has to fit in a unique space in order to share the kitchennette and celebrate the meals and, specially because it is important to keep the relaxing atmosphere and peace of the other guests.
For groups bigger than 10 people, we rent l'Avenc in exclusive. You can check the section GROUPS > BUSINESS in the website and/or send us an email.